For All Wedding Vendors
Welcome to Biheyy.com/Store, Nepal’s first integrated wedding & service marketplace. These terms ensure transparency, trust, and a professional experience for vendors and clients. All vendors listed on the platform must follow these rules.
💰 Commission Policy
The general commission rate is 15%, which may vary by category.
Commission applies only at the booking confirmation (form fill-up stage) — it is not the total booking or package advance.
The remaining payment will be handled directly between the client and the vendor.
For offline/manual payments, vendors must clear Biheyy.com’s commission as soon as they receive the client’s advance payment.
Vendors must maintain clear records of all advances and commission settlements.
Late commission clearance may result in temporary suspension or delisting.
📋 Booking Confirmation & Form Procedure
Form submission is mandatory for every confirmed lead.
Vendors must ensure the client fills out the Biheyy.com booking form and pays the booking confirmation amount on the platform.
Form fill-up is the first priority for all bookings. Vendors must complete form submission within 24 hours of receiving the client call.
If a client cannot fill the form, the vendor must immediately inform Biheyy.com for assistance.
Customizations beyond the listed package:
Always ask the client to complete the form first.
After form submission, you may adjust the final paid amount or customize the package according to the client’s needs.
A booking is officially confirmed only after form submission and receipt of the confirmation fee (or cleared offline commission).
☎️ Client Handling – Do’s & Don’ts
✅ Do’s
Be polite, professional, and responsive in every interaction.
Guide clients clearly through the form and booking process.
Tell the client on the call that the 15% (or category-specific) advance is only a booking confirmation fee — not the total advance.
Be transparent about package inclusions, final pricing, and any additional charges.
Update Biheyy.com promptly about confirmed bookings, cancellations, or changes.
Represent Biheyy.com positively and encourage clients to book via the platform.
Respond to all client leads within 24 hours.
🚫 Don’ts
Do not bypass Biheyy.com by making direct/off-platform deals with platform leads.
Do not delay clearing commission — clear it as soon as the client pays the advance.
Do not skip form submission.
Do not mislead clients, overpromise, or add hidden charges.
Do not share client data with third parties.
💬 Client Handling Policy
Treat every Biheyy.com client with care, respect, and transparency.
During the first call:
Guide the client to fill the booking form.
Clearly mention that the 15% booking confirmation fee is not the total advance, just a booking confirmation.
Explain how the remaining payment will be handled directly.
Keep client data confidential.
Report complaints or issues to Biheyy.com immediately.
Maintain records of offline payments and provide proof if requested.
🔄 Refund & Cancellation
Vendors must notify Biheyy.com immediately if a client cancels or requests a refund.
Biheyy.com retains the booking confirmation commission in case of cancellation unless otherwise approved.
Vendors must resolve cancellations professionally and promptly with clients while keeping Biheyy.com informed.
🤝 Loyalty & Platform Commitment
Vendors must remain loyal, honest, and transparent with Biheyy.com.
Vendors are responsible for any issues, losses, or hurdles caused to Biheyy.com/Store due to negligence, bypassing, or misconduct.
Violations may result in temporary suspension or permanent removal.
Following guidelines ensures long-term growth, priority listings, and verified leads.
⚡ Get Started Now – One-Time Setup (Under 10 Minutes!)
Create your packages or Register/Login at biheyy.com/auth/register
Complete Vendor Profile (Logo, About, Contact, Location).
Go to Dashboard → Create Package:
Add Title, Description, Pricing
Upload 3–5 quality images
Save & make your package Live — it appears instantly in Biheyy.com/Store
Start receiving real leads and calls from clients.
Most vendors complete this setup in under 10 minutes.
Quick action = faster bookings and growth!
If you face setup issues, contact biheyy.com@gmail.com or WhatsApp http://wa.me/9779706452269.
🔑 Important Highlights
General commission: 15% (may vary by category)
Commission clearance: As soon as client pays advance
Form submission: Mandatory before confirming booking
If client cannot fill form: Inform Biheyy.com immediately
Booking confirmation fee ≠ total advance — communicate this clearly to clients
Customizations: Always complete form first; adjust final amount later
Bypassing/off-platform deals = strictly prohibited
Vendors are responsible for any issues causing loss to Biheyy.com
Response time: Must respond to all leads within 24 hours
Refunds/Cancellations: Notify Biheyy.com immediately and handle professionally
🏷️ In Short — How Biheyy.com/Store Works
Client calls via Biheyy.com (015971464, recorded)
Vendor confirms interest & guides client to fill the booking form
Client pays booking confirmation fee (15% or category-specific)
Biheyy.com sends client details to vendor
Vendor collects remaining payment & provides the service
Biheyy.com provides verified leads, tracking, and promotion; vendor delivers quality service and commission clearance
Important Note: By using Biheyy.com/Store, vendors agree to follow these terms. Vendors are expected to act responsibly and loyally; any actions that cause loss or issues for the platform may lead to appropriate corrective measures, including suspension or delisting, if necessary.
⚡ Quick Summary
Set up your packages now! Upload images, set prices, and go live — all in under 10 minutes.
Follow the rules, stay loyal, transparent, and professional, and enjoy verified leads, growth, and premium visibility on Biheyy.com!
