Payment Method

Please be aware that payments made outside our website platform, such as via QR codes to a company member’s account, are treated the same as transactions conducted off our platform.

It is crucial that you understand this process to avoid any misunderstandings. By making such payments, you acknowledge and accept these terms.

Phone Number Privacy Statement

Your phone number’s privacy settings are fully under your control.

You can choose to either hide or show your phone number through the privacy settings provided. Please note that any outcomes resulting from your chosen settings are your responsibility.

biheyy.com will not be liable for any circumstances or consequences that arise based on your privacy preferences.

Terms of Use / Service Agreement

Biheyy.com to assist Police / Statutory Investigation Agency

Biheyy.com will endeavour to provide all possible assistance to the Police (Cyber Crime Investigation Cell) or any other statutory investigation agency to tackle fraudulent users of Biheyy.com, on being specifically instructed by the said authorities to do so.

To report fraud or misuse, write to us giving full details of your case.

Welcome to Biheyy.com, your personal matchmaking platform. This Agreement sets out the legally binding terms for your use of the Site and membership. This Agreement may be modified by Biheyy.com from time to time. The membership and rights of admissions are reserved.

Biheyy.com is an advertising platform providing targeted advertising services for matchmaking alliances and replaces the traditional newspaper classified. The Site is for the personal use of individual members to advertise and promote their profiles for the purpose of finding relevant matches and cannot be used in connection with any commercial endeavours.

The Site is a serious matchmaking platform to seek a life partner for marriage and is not a casual dating site.

Access to the Biheyy.com website is free. However, we offer Premium Memberships wherein one can promote his/her Profile on various Biheyy.com properties such as Premium Interest Wall, Inbox, Search Results, Emails, Biheyy Chat, SMS, Video Chat etc.

Acceptance of Terms of Use Agreement

In order to use the Biheyy.com Service you must register as a member on the Website/ community sites/ mobile applications (“Site”). Biheyy.com is an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000.

This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the Site and to become a "Member."

For purposes of this Agreement, the term "Member" means a person who voluntarily submits information to the Site whether such person uses the Service as a free member, or a paid member and User shall mean a person who actively uses the Site to promote his/her profile for matchmaking purpose.

By using the Site, you agree to be bound by these Terms of Use ("Agreement"). If you wish to become a Member and promote/ advertise your profile to other Members and make use of the Biheyy.com service ("Service"), read these Terms of Use and follow the instructions in the registration process.

By using the Service, you consent to submit your personally identifiable information including sensitive personal data such as your financial data if opted for our paid membership, Identity proofs if submitted, etc to collect, process, display and use the said information to provide the Service and to contact you by other Members.

If you have any objection in collecting/processing your personal data, we advise you not to register with our Site.

If you want to withdraw this consent or if you have any objection in continuous collection or storage of your personal details, you must discontinue using our Service and delete your account by sending an email from your registered email ID to info@Biheyy.com as we shall not be able to provide you any Service without having your personally identifiable information.

Eligibility

To register as a Member of Biheyy.com or use this Site, you must be legally competent and of legal marriageable age as per the laws of Nepal (currently, 18 years or over for females and 21 years or over for males).

Biheyy.com site is only to facilitate personal advertisement for lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void where prohibited.

By using this Site, you represent and warrant that you have the right, consent, authority, and legal capacity to enter into this Agreement; submit relevant information to us; and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you from entering into matrimony.

You further confirm that you intend to seek a life partner and that you shall not use this site for casual dating or for any commercial use. You also agree to abide by all of the terms and conditions of this Agreement and use the service in conformity with all applicable laws.

If at any time Biheyy.com is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation, or violated any provisions of the Terms of Use, applicable laws, Biheyy.com reserves the right to forthwith terminate your membership and / or your right to use the Service without any refund to you of any of your unutilized subscription fee.

By using this Site you acknowledge that the match mails or the match search results shown to you by the system are based on the partner preference details submitted by you in your profile.

Biheyy.com reserves the right to share information with third parties with regards to any promotions or offers exclusive to our members. However, we shall obtain your prior consent before sharing any of your data.

Account Security

You are responsible for maintaining the confidentiality of your login credentials you designate during the registration process, and you are solely responsible for all activities that occur under your account.

You agree to immediately notify us of any disclosure or unauthorised access/use of your account or any other breach of security, and ensure that you log out from your account at the end of each session.

Term and Termination

This Agreement will be effective, valid and subsisting as long as you use our Site.

You may terminate your membership at any time, for any reason, by deleting your profile from the Site or writing to Biheyy.com.

In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you, except where otherwise guaranteed in writing.

Biheyy.com may terminate your access to the Site and/or your membership for any reason including but not limited to the breach of the terms of use, using the service for commercial purposes, engaging in prohibited or inappropriate communication or activity, by sending notice to you at the email address as provided by you in your application for membership or such other email address as you may later provide to Biheyy.com.

If Biheyy.com terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any Subscription fees, if any, paid by you.

Certain provisions of this Agreement including sections 4, 5, 6, 7 and sections 9 to 16, of this Agreement shall remain effective even on termination.

Non-Commercial Use by Members

The Site is for the personal use of individual members to advertise and promote their profiles for the purpose of generating acceptance from relevant matches and cannot be used in connection with any commercial endeavours.

This includes providing links to other web sites, whether deemed competitive to Biheyy.com or otherwise. Organisations, companies, and/or businesses cannot become Members of Biheyy.com and should not use the Biheyy.com Service or Site for any purpose.

Illegal and/or unauthorised uses of the Site will be investigated, and appropriate legal action will be taken.

No Refund Policy

At Biheyy.com, we strive to provide the best products and services to our valued customers. To maintain the quality and integrity of our offerings, we have instituted a strict no refund policy.

  1. No Refund Policy: Once a payment has been made through any method, including but not limited to personal bank QR, eSewa, or any other payment systems, it is considered final and non-refundable.

  2. Investment in Growth: Funds collected from sales are immediately allocated to various initiatives aimed at growing and improving the company.

  3. Commitment to Excellence: While we do not offer refunds, we are committed to ensuring customer satisfaction.

  4. Acceptance of Terms: By making a purchase on Biheyy.com, you acknowledge and agree to this no refund policy.

  5. Exceptions: There are no exceptions to this policy.

Thank you for your understanding and for supporting Biheyy.com's mission to grow and innovate.