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General Questions

General Questions

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Biheyy.com is a matchmaking platform designed to help users find meaningful relationships. Our platform connects like-minded individuals through profiles, compatibility features, and messaging options. You can browse profiles, connect with matches, and explore potential relationships in a safe, supportive environment.

If you're having trouble finding matches, try enhancing your profile! Use high-quality photos, complete all sections, and write a detailed description about yourself—this makes it easier for others to get to know you and increases your chances of finding compatible matches. You can also adjust your partner preferences to see more matches tailored to what you’re looking for. Additionally, consider upgrading to a premium membership for extra visibility and access to exclusive features that make connecting even easier.

Many people wonder if online matchmaking is truly effective or if it’s just a myth. At biheyy.com, we believe online matchmaking offers distinct advantages over traditional methods, such as access to a wider network, the ability to connect with people based on shared values and interests, and the convenience of finding a match from the comfort of your own home. With our personalized matching algorithms and user-centric features, biheyy.com makes the matchmaking process faster, easier, and more efficient, helping you connect with people who align with your preferences and lifestyle, something that's often limited in traditional matchmaking.

With a premium membership, you’ll have access to additional features, including: • The ability to chat directly with other premium members. • Highlighted profile visibility to help you stand out and get noticed. • Access to WhatsApp connections, allowing you to connect more conveniently.

To upgrade, simply select your desired membership plan on biheyy.com. We accept payments via QR code and eSewa, both integrated on our site. If you're outside Nepal, please reach out to us by email on biheyy.com or contact us directly—we're here to assist you with any payment support you need.

Yes, we take your privacy and security seriously. Your personal information is protected and only shared with your permission. You also have control over what information is visible to other users, including options to hide your contact details and other sensitive informationl. Control it from your setting.

Payments to Premium memberships can be made by Visa, Master Card, Discover, American Express, Paypal and most ATM cards with the Visa or Mastercard logo.

Yes, you can delete your account permanently on biheyy.com. However, please note that deactivation (temporarily disabling your account to use it later) is not available at this time. Once deleted, your account and all associated data will be permanently removed and cannot be restored.

To contact customer support, you can email us at biheyy.com@gmail.com. You can also reach out through our social media! Connect with us on Facebook or Instagram by sending a message via the social media links available on biheyy.com. We're here to help!
Why I am Getting WhatsApp Messages? How to Turn it off.

Why I am Getting WhatsApp Messages? How to Turn it off.

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Your WhatsApp number is visible only to premium users. This feature is in place to ensure that even if you're offline on the website, interested users can connect with you directly. If you'd like to turn this feature off, follow these simple steps: Go to Settings on your biheyy.com profile. Navigate to Privacy. You'll see an option to hide or show your number to premium users. Select Hide to turn off visibility. We suggest to keep at least Email visible so that your porential match can connect with you. Feel free to reach out at biheyy.com if you have further questions! Email us at biheyy.com@gmail.com 😊
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